Terms of Use
You are free to access and use our website and services for information, inquiries, and placing orders. We encourage open and honest communication and welcome all users interested in our products.
You may create an account to better manage your orders and communications. You can update or correct your personal or business information at any time through your account or by contacting us.
We strive to make the ordering process simple and flexible. You may place orders online, by email, or through our customer service. If you have special requirements, please let us know and we will do our best to accommodate them.
We aim to provide accurate and up-to-date product information, including specifications, pricing, and availability. If you have any questions or need clarification, please feel free to reach out.
We value your feedback and suggestions for improving our services. You are welcome to share your thoughts with us at any time.
While we strive to maintain continuous service, there may be times when the website is unavailable due to maintenance or unforeseen circumstances. We appreciate your understanding and patience.
We may update these Terms of Use from time to time. Updated terms will be posted on the website, and your continued use of our services signifies acceptance of any changes.
All prices on the website are for reference only and may be updated at any time. We accept various payment methods to facilitate your purchases. If you have any payment-related questions, please contact our support team.
We occasionally offer promotions or discounts. The terms and conditions for these offers will be clearly stated. If you have questions about eligibility or usage, please consult our team.
We strive to ensure the accuracy of all information and the quality of our services. However, we are not liable for any indirect losses, delays, or damages arising from the use of our website or services.
These Terms of Use shall be governed by the laws of the region in which our company is registered.
You may stop using our services at any time. We also reserve the right to suspend or terminate your access if necessary, such as in the case of illegal activities or abuse of our services.
Privacy Policy
We may collect information such as your name, contact details, company information, and order history to provide better service and support.
Your information is used for order processing, customer service, product recommendations, and service improvements. We may also use your contact details to send important updates or offers.
We do not sell or rent your information to third parties. Your information may be shared with logistics partners or suppliers only as necessary to fulfill your orders or requests.
We take reasonable measures to protect your information from unauthorized access, loss, or misuse.
You may request access to or correction of your personal information at any time by contacting us.
Our website may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to manage cookies as you prefer.
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
We will retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites.
Our services are intended for adults and businesses. We do not knowingly collect personal information from children under the age of 18.
If you are accessing our services from outside our region, your information may be transferred to and processed in our country. By using our services, you consent to such transfer and processing.
Return & Refund Policy
We do not accept returns or refunds for reasons unrelated to product quality. If you receive goods with quality issues, please contact us within 7 days of receipt. We will arrange a return or exchange for you, provided the products remain unopened and in original condition.
Please contact our customer service team and provide your order information along with the reason for the return. We will guide you through the return process and provide necessary instructions.
Return shipping costs are generally the responsibility of the buyer unless the return is due to product defects, shipping errors, or other mistakes on our part. In such cases, we will cover the return shipping costs.
Once we receive the returned products, we will inspect them and notify you of the approval or rejection of your refund or exchange request.
If your return is approved, we will process the refund to your original payment method within 5–7 business days.
If only part of the order is returned or if the returned products are not in their original condition, we may issue a partial refund based on the situation.